Customer Success Transformation
I offer a wide range of consulting services to help your CS team reach their full potential. This includes a sprint option to transform you team in as little as 4 months. My expertise includes aligning work to the customer needs while ensuring the best outcomes for customer surveys, Net Revenue and team engagement.
Consulting and Advisory Services
My services are designed to help businesses develop effective strategies that drive growth and success, fast. My work has been with large and small companies with many different business problems. I will work closely with you to understand your unique needs and challenges then provide tailored solutions that deliver results. I am a Lean Six Sigma Black Belt and very skilled in transforming simple and complex problems.
Fractional Leadership
In today’s business environment, sometimes you just need an injection of skilled leadership. I have worked in multiple areas of a business, including operations, customer success, program offices and professional services. My approach is to guide your people and processes, better. Whether it is a day a week or ongoing coaching, I can scale my support within your budget.
Ready to Scale Up Your Business?
